Bills are issued monthly and are due 21 days from the invoice date. Choose whichever method suits you, since there is no surcharge for any of them.
By Phone
Call (505) 510-5400 during business hours and pay by debit or credit card. Have your account number to hand.
By Mail
Check or money order payable to NM Internet LLC. Write your account number on the memo line.
Bank Transfer
Set up a recurring transfer from your bank. Call us and we will give you the account details and your payment reference.
Where to send a posted payment
NM Internet LLC
1209 Mountain Road Pl NE, Ste 12707
Albuquerque, NM 87110
Autopay
We can keep a card on file and charge it automatically on the due date each month. You will still get an invoice by email beforehand showing exactly what will be taken, and you can cancel autopay at any time by calling us. To set it up, call (505) 510-5400.
Trouble paying?
Tell us before the due date rather than after. We would far rather arrange a short payment plan than suspend somebody’s internet, and there is no penalty for asking.
| Invoice issued | 1st of each month, by email |
| Payment due | 21 days from invoice date |
| Late fee | $5.00 after 30 days past due |
| Returned payment fee | $15.00 |
| Reconnection after suspension | $25.00 |
Amounts above exclude New Mexico gross receipts tax and applicable regulatory fees. See the Broadband Facts label for your plan for full pricing detail.