Serving 31 cities and towns across New Mexico

Contact NM Internet

Reach our local sales, support and billing teams. We're based right here in New Mexico.

DepartmentPhoneEmailHours
Sales / New Service (505) 510-5400 [email protected] Mon–Fri 8am–7pm MT, Sat 9am–2pm MT
Technical Support (505) 510-5400 [email protected] Mon–Fri 8am–7pm MT, Sat 9am–2pm MT
Billing (505) 510-5400 [email protected] Mon–Fri 8am–5pm MT
Business Accounts (505) 510-5400 [email protected] Mon–Fri 8am–6pm MT

Main Office

NM Internet LLC
1209 Mountain Road Pl NE, Ste 12707
Albuquerque, NM 87110

Which Team Should You Ask For?

Calling gets you a person the fastest, and our staff are here in New Mexico. If you would rather write, use the email address for the team you need. Messages go straight to the people who can answer them, without sitting in a general inbox first.

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New Service

Availability at your address, plans and pricing, booking an installation.

How to Order
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Technical Help

Slow speeds, dropouts, equipment and email setup.

Support Center
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Billing

Payments, autopay, invoices and account changes.

Billing & Payments

Before you call about a fault

Two things save everyone time: check network status for a known outage in your area, and run a speed test so you can tell us what you are actually seeing. If it turns out to be our equipment, there is no charge to fix it.

Deaf or hard of hearing customers can reach us through New Mexico Relay by dialing 711.